Legal

Shipping Policy

Dispatch times, carriers, tracking, and international delivery.

Anxiera Labs, Inc. ships Anxiera Botanical Mist from Boston, Massachusetts, to customers in the United States and internationally. This policy explains order processing, delivery, tracking, customs, and shipping-related concerns.

01

Order Processing

Orders are prepared and dispatched from Boston within 24 hours of receipt. Orders placed with incomplete, inaccurate, or unverifiable information may require clarification before shipment.

02

Shipping Destinations

We ship throughout the United States and to supported international destinations. Availability may vary because of carrier limitations, local import rules, or restrictions affecting dietary supplements.

03

Delivery Times and Charges

Available shipping methods, charges, and estimated delivery times are presented during checkout. Delivery estimates begin after dispatch and are not guaranteed, as carrier operations, weather, customs review, and other circumstances may affect arrival.

04

Tracking

When tracking is available, shipment information is sent to the email address provided with the order. Tracking activity may take time to appear after a carrier accepts the package.

05

International Orders

International customers are responsible for confirming that the product may lawfully be imported into the destination country. Customs duties, taxes, brokerage fees, or other import charges are the recipient’s responsibility unless checkout expressly states otherwise.

Customs authorities may inspect, delay, refuse, or return a shipment. Anxiera Labs does not control customs decisions or local delivery procedures.

06

Address Changes and Delivery Issues

Please review the shipping address carefully before submitting an order. Contact us promptly at hello@anxieralabs.com if a correction is needed; once an order has been dispatched, an address change may not be possible.

For a delayed, missing, damaged, or incorrectly delivered shipment, contact us with the order number and relevant details. We will review the matter and, where appropriate, coordinate with the carrier.

07

Trial and Refunds

The $1 trial includes a 21-day trial window. Eligible refund requests are accepted at 100% of the applicable amount under the trial and refund terms, and return shipping of the product is not required. Contact hello@anxieralabs.com for assistance.

08

Product Notice and Contact

Anxiera Botanical Mist is a two-step botanical dietary supplement and is not a drug. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Anxiera Labs, Inc., One Boston Place, 201 Washington Street, Suite 2600, Boston, MA 02108, USA. Email: hello@anxieralabs.com.

Questions about this policy? Write to hello@anxieralabs.com or see our contact desks.